01752 242767 


01752 242767 
Please be aware that; 
The value of pensions and investments can fall as well as rise. You may get back less than you invested. 
Your home may be repossessed if you do not keep up repayments on your mortgage. 
The Financial Conduct Authority does not regulate on Legal Services and Conveyancing. 
Buy to Let Mortgages are not regulated by the Financial Conduct Authority. 
Advice in respect of Legal Services is provided by a third party. Neither Mortgages Explained Ltd nor Quilter, are responsible for advice provided in these areas. 
If you are unhappy with our service 
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us: 
Quilter Complaints Department 
Riverside House 
The Waterfront 
Newcastle upon Tyne 
NE15 8NY 
Email: complaints@intrinsicfs.com 
Tel: 0191 241 0700 
You can find more information by visiting the Quilter Financial Services website: 
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk 


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